Effective date: 10 August 2026
1. All digital sales are final
Because digital products can be accessed, copied or downloaded immediately after delivery, purchases are final once digital access has been successfully provided.
We do not provide refunds for change of mind, accidental purchases, purchasing the wrong product, failure to use the product, lack of required software where the format was disclosed, expected sales or conversions not being achieved, data becoming outdated after compilation, or misuse of the product.
Please review the product description carefully before purchasing.
2. Broken or missing download links
If you paid successfully but did not receive your access link, received an incorrect or broken link, received a corrupted file, or hit another genuine delivery issue, contact support@digitalaivault.in.
Please include your name, order number, the email used for purchase, the product name, and a screenshot or description of the problem.
Where the purchase is valid we will reasonably attempt to restore access, correct the link, replace the file, or provide another working delivery method. A delivery problem does not automatically require a refund where access can reasonably be restored.
3. Duplicate or incorrect charges
If you believe you were charged more than once for the same order, or an incorrect payment was processed, contact support@digitalaivault.in with your transaction details so the payment can be investigated.
4. Customer responsibility
You are responsible for providing a correct email address, maintaining access to that email or account, downloading purchased files within a reasonable period, keeping reasonable backups, and not sharing protected access links.
Unless a product specifically promises lifetime hosting, please do not assume a particular cloud-storage URL will remain unchanged forever. If an entitled link stops working, contact us for assistance.
5. Chargebacks
If you have a genuine order or delivery problem, please contact us first so we have a chance to resolve it. Fraudulent or abusive chargebacks may result in suspension of product access where permitted.
6. Mandatory rights
Nothing in this policy excludes or limits any consumer right or remedy that cannot legally be excluded under applicable law.
Contact
Brand: Digital AI Vault
Website: https://digitalaivault.in
Support & privacy requests: support@digitalaivault.in
Country: India